Support

Something broke, a purchase did not arrive, or you want your data deleted — write to us. We read every message and usually answer within three working days.

[email protected]

Please include your Telegram username or ID and, for bugs, the level and what you did right before it happened.

Frequently asked questions

Where is my progress stored?

On our server, linked to your Telegram account. Open the game from the same Telegram account on any device and your stars are there. In a plain browser without Telegram, progress is kept only on that device.

A purchase with Telegram Stars did not arrive.

First restart the game. If the item still is not there, send /paysupport to the game’s bot or email us with the date of the payment. Payments are processed by Telegram; refunds are made in Stars according to Telegram’s rules.

The game is slow on my phone.

Add ?low to the address (boberland.com/app/?low) to switch to low quality. Tell us your phone model — it helps us tune the game.

I found a bug.

Use the feedback button on the results screen, or email us. A screenshot and the level name save a lot of guesswork.

How do I delete my data?

Email us from any address with the subject “Delete my data” and your Telegram username or ID. We delete your account, progress and gameplay records within 30 days and confirm by reply. Purchased items are lost on deletion.

Why is the game called that?

“Bober, kurwa!” is a Polish internet meme about a beaver. The title contains a swear word, so the game is meant for players aged 16 and over.